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Support Schedule

The usual response time is less than 45 minutes during regular work hours, Monday through Friday, 9:00am - 6:00pm (GMT+01:00).
Response time can be slower outside of these hours.

Frequently Asked Questions & Answers

Below you can find answers to the questions that I often get.

General Questions

  • Can I create a multilingual website?

    Yes. You can easily create a multilingual WordPress website using a special third-party plugin.
    Our themes are fully compatible with the popular WPML plugin used to create multilingual WordPress websites.

  • What about room bookings/reservations?

    A WordPress theme's main purpose is presentational, it is a design first and foremost.

    A WordPress theme is NOT: a booking engine, a property management system (PMS), a central reservation system (CRS) or a revenue management system (RMS).
    A WordPress theme can be used in combination with such third-party services, it is not meant to replace them.

    Here's a list of third-party hotel booking engines used by some of our customers.

  • Can I use Visual Builders?

    Yes. Even though our themes are completely independent of third-party plugins, you can extend their functionality by using plugins like Elementor, Visual Composer, Beaver Builder, etc.

  • Is the Demo Content available?

    We provide a convenient way to import the theme's demo content directly from the back-end with a few simple clicks. All texts, photos, menus and widgets will be automatically set up for an easier and quicker start.

Payments Questions

Technical Questions

Support Questions