Should your hotel be using Instagram as a marketing channel? Want to learn more about Instagram hotel marketing? Here’s what you need to know!
Have you ever wondered how some hotels manage to get raving reviews from happy customers over and over again? If yes, today’s article is for you. You’ll learn all about creating customer profiles that help you target the right customers. […]
What’s the secret to getting happy customers who rave about your hotel? Simple: by setting the right customer expectations, you get happy customers. If customers start off with the wrong expectations, they end up feeling cheated and disappointed. And you […]
Your customers are the main focus of your hospitality business. To succeed, you need happy and delighted customers. Customer reviews are in a deciding role when travelers book a hotel. And, in general, increasing customer retention by 5% can increase […]
You might know why your hotel should go green. But, this begs the question: how do you create a sustainable hotel? Read on to learn some very specific green hotel tips.
As a professional in the hospitality industry, hotel sustainability is an issue you should pay attention to. Making greener choices for your hotel will save you money, but the real benefit is in meeting customer demand. Read on to learn exactly why hotels should go green and how your hotel can benefit from this.
Author: Camilla Hallstrom
Camilla Hallstrom is a freelance writer based in Berlin, Germany. Camilla is a contributor to publications such as The Huffington Post and Elite Daily.